Effective date: June 2026
1. Who we are
Belzona of Baton Rouge(“we,” “us,” “our”) operates the website at https://belzona-baton-rouge.vercel.app(the “Site”). We are the authorized Belzona distributor for Louisiana, supplying and applying industrial protective coatings and polymer repair composites.
2. Information we collect
Information you provide
When you submit a contact form, request a site survey, request a quote, or schedule a Lunch & Learn, we collect the information you enter — typically your name, company, role, email address, phone number, facility location, and a description of the equipment or problem.
Information collected automatically
When you visit the Site, we may automatically collect:
- Device and browser information: browser type, operating system, screen resolution, language preference
- Usage data: pages visited, time spent on each page, referral source, click patterns
- Network information: IP address (which may be used to derive approximate geographic location at the city or region level)
Cookies and similar technologies
The Site uses cookies and similar browser-storage technologies for essential site functionality (e.g., remembering your consent preferences) and for analytics. You can control non-essential cookies through the consent banner on this Site or your browser settings.
3. Visitor identification and analytics
This Site uses identity resolution software that associates website visits with business or individual identities using IP address, device fingerprinting, and/or third-party data matching. The purpose of this technology is to:
- Understand which companies and individuals visit our Site
- Measure the effectiveness of our content and marketing
- Personalize follow-up communications
- Build an understanding of which industries and problems drive interest
Any visitor identification technology used on this Site is subject to the opt-out controls described in Section 7 below. If you opt out via the consent banner, no identification pixel or tracking beyond essential cookies will be loaded.
4. How we use your information
We use the information we collect to:
- Respond to your inquiries and provide technical recommendations
- Schedule site surveys, quotes, and Lunch & Learn sessions
- Improve the Site’s content and user experience
- Understand visitor interests and measure content effectiveness
- Follow up on expressed interest in Belzona products and services
- Comply with legal obligations
We do not sell your personal information to third parties.
5. Who we share information with
We may share your information with:
- Belzona Polymerics Limited — our manufacturer and franchisor, for product support and warranty purposes
- Service providers — hosting (Vercel), form and email delivery (Resend), analytics, and visitor identification providers that process data on our behalf under contractual safeguards
- Legal or regulatory authorities — when required by law or to protect our rights
6. Data retention
We retain form submissions and inquiry records for as long as needed to maintain the customer relationship and fulfill our business purposes, or as required by law. Analytics and visitor identification data is retained for up to 24 months, after which it is aggregated or deleted.
7. Your choices and opt-out rights
Cookie consent banner: When you first visit the Site, a consent banner allows you to accept or decline non-essential cookies and tracking technologies. If you decline, only essential cookies (consent preference storage) are used — no analytics or visitor identification technologies will be loaded.
Browser controls: You can also block or delete cookies through your browser settings. Note that blocking essential cookies may affect Site functionality.
Do Not Track: This Site respects the Sec-GPC (Global Privacy Control) header. If your browser sends this signal, non-essential tracking will not be loaded.
Access and deletion: You may request access to, correction of, or deletion of your personal information by contacting us at noufnac@belzonabatonrouge.com. We will respond within 30 days.
8. Security
We use commercially reasonable measures to protect your information, including encrypted connections (HTTPS), access controls, and secure hosting. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
9. Children’s privacy
The Site is not directed at children under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision. Material changes will be noted on the Site.
11. Contact
Questions about this Privacy Policy? Contact us at noufnac@belzonabatonrouge.com or call (225) 751-1930.
See also our Terms of Use.